Refund Policy
Returns & Exchanges Policy
We stand by the quality of our products. If there is an issue, we’ll make it right.
We accept returns for:
- Defective, damaged, or misprinted items
- Incorrect items sent
- Quality issues (must include photo evidence)
Return requests must be made within 7 days of receiving your order.
We cannot accept returns for:
I- tems that have been worn, washed, or altered
- Size issues when the correct size was ordered
- Buyer’s remorse
- Delivery delays caused by customs or couriers
- Made-to-order items with no defects
Return Process
1. Email us at acbbculture@outlook.com or WhatsApp +44 744 8116759 within 7 days.
2. Include: Order number Photos clearly showing the issue
3. Once approved, we’ll offer: A replacement item OR A refund (excluding original shipping).
Do not return any items without contacting us first. --- Final Note From ACBB CULTURE We’re a growing UK-based streetwear brand committed to quality and creativity. Every piece is made-to-order — reducing waste and giving you access to fresh, exclusive designs.
Shipping times may vary, but your order is always crafted with care.
